Diligent Media - DVD, CD Replication and Authoring

Fulfillment

Diligent Media offers DVD replication, CD replication and DVD/CD duplication services. We serve a wide range of clients including small and large businesses, producers, musicians, medical institutions and TV networks with names like Nissan, Lexus, Honda, Fox Racing, The WB Network, Quiksilver, Roxy and The Salvation Army, to name a few.

Find out more about us.

Fulfillment and Warehousing:

Diligent Media offers bulk mailing services and "pick-and-pack" fulfillment services.

	Whether its one DVD or a pallet of DVDs or CDs shipping across town or overseas, we can hold your product at our warehouse and ship it where and when you need it shipped.

Ship via UPS, FedEx, US Mail or any other carrier with our fulfillment services, to any address.

We pack in sturdy corrugated cartons and padded jiffy bags, carefully filled with environmentally contentious packing materials.

From receipt of your shipping request, the order is pulled from stock, packed, labeled, entered into the tracking system and quickly sent on its way. We take care of the warehousing and shipping so you are free to focus on more important things.

Basic Pick-and-Pack Fulfillment Program

Shipping:

Step 1 of 2 - Order Initiation:
$1.25 per order processing - client enters order in VIP Web-based system
$2.50 per order processing - for orders received via fax or e-mail

Step 2 of 2 - Pick, Pack and Ship (All packaging materials are included):
$0.15 per unit – minimum $2.50 per order
or
$2.00 per full case
$20.00 per pallet

Example 1: Shipment of 1 unit, client enters in VIP - $3.75
Example 2: Shipment of 2 units, client enters in VIP - $3.75
Example 3: Shipment of 1 case, client enters in VIP - $3.25
Example 4: Shipment of 2 cases, client enters in VIP - $5.25

Returns:

return to stock (includes visual inspection): $0.20 per item
Note: All items must have RA#
Note: All returns will be processed with 48 hours of receipt

Account set up fee: $75.00

-Receipt of finished goods and components.
-Data processing to include entry of client supplied item part numbers and any applicable Bill of Materials.
-Initial processing of Credit applications and Insurance forms.

Receiving:

In Bound Receiving: $20.00 per pallet
Pricing is not applicable to initial start-up shipments. However, all subsequent shipments will be charged at a rate of $20.00 per pallet. Pricing includes the cost of labor, receiving into inventory, and any required data entry. Please note product will be received with a visual inspection of the original packaging. Should additional inspection be needed it will bill at a per hour rate to be negotiated in good faith. Additionally if product is received on unacceptable pallets the client will be
responsible for cost of the additional pallets and labor associated with the transfer of the product onto the pallets.

Errors in fulfillment:

As we know errors do occur. We will be liable only to the extent of reshipping an order and/or call tag for correcting a miss-shipment as soon as possible to rectify the mistake, and damages due to us to the client shall be limited to the value of the work performed. In no case are we liable for loss of business or incidental or consequential damages or cost in excess of billing services related to the specific job.